Terms of Service

Sign up with details that are true and current, and keep your sign-in private. Whatever happens under your login, or under the logins of people you add to your studio, is your responsibility.

Every studio is its own workspace. The studio's Admins decide who is invited and which role each person gets.

The free plan costs nothing and comes with the limits listed on our pricing page. Paid plans are charged in advance, monthly or yearly, through our payment partner Razorpay, and renew on their own until you cancel.

If we change a price, the new price applies from your next renewal, never in the middle of a period you have already paid for. Moving to a smaller plan also takes effect at the next renewal.

Prices are in Indian rupees. GST is charged where the law requires it and shown on your invoice. Our GSTIN is XXAAAAA0000X0ZX.

Cancel whenever you like from Settings → Plan & billing. We stop renewing, you keep everything your plan includes until the paid period runs out, and then the studio moves to the free plan. Nothing is deleted: records above the free plan's limits stay visible, and you can add more again after upgrading.

The clients, projects, files and figures you put into your studio are yours. We use them only to run the service for you, as set out in our Privacy Policy, and you can export them whenever you want.

• use it for no other purpose, never sell it and never use it to contact your clients;
• keep it secure with the safeguards in our Privacy Policy, and bind our staff and service providers to confidentiality;
• tell you without delay if a breach affects it, with what you need to inform the people concerned;
• help you answer requests from your clients to see, correct or erase their details;
• erase it when your studio is closed, as described below, except records the law requires us to keep.

For the details you keep about your clients, crew and team, your studio is the data fiduciary under India's Digital Personal Data Protection Act, 2023, and we are your data processor. By using the service you instruct us to store and process that data only to run your workspace, and we agree to:

Your studio decides what client data to keep and why. You are responsible for having a lawful reason for it (usually the client's consent), telling your clients how you use their details, getting a parent's or guardian's consent for children, and answering your clients' requests.

Use the service only for lawful work. Do not send spam through it, upload material you have no right to share, try to get into another studio's workspace, or do anything that puts the service or its other users at risk.

We take care to keep the service running and back up data every day, but we cannot promise it will never be interrupted, and we provide it as it is.

As far as the law permits, our total liability to you for any claim is capped at the fees you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profit or lost bookings.

We may suspend an account that breaks these terms. If we ever close an account for any other reason, we refund the part of the paid period that has not been used.

A studio's Admin can close the studio in Settings → General. Every login of the studio stops at once and the plan stops renewing. For 30 days the data is kept and our support team can restore the studio on the Admin's request; after that all its records and files are erased for good, apart from the billing records the law requires us to keep.

If we change these terms in a way that matters to you, we let your studio's Admins know by email or in the app before the change takes effect.

These terms are governed by the laws of India, and the courts at New Delhi, Delhi have jurisdiction over any dispute about them.

Questions about these terms can go to info@pixlabo.com, or by post to Pixlabo Technologies, Registered office address, City, State, PIN.