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Pixlabo Studio
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Data protection

Your studio's data stays yours

You trust us with your clients, your bookings and your money. Here is, in plain words, what we do with that data, what we never do, and how India's Digital Personal Data Protection Act shapes it.

Read the full Privacy Policy

Six things we promise

  • Yours, never ours

    We never sell, rent or share your data, never use it for advertising and never contact your clients. Export your leads, projects, events, payments and claims as spreadsheets whenever you want.

  • Locked to your studio

    Every record belongs to one studio, and every request is checked against it, so no other studio can reach your data. Inside your studio, roles decide who sees what.

  • Private files stay private

    Client photos, contracts and bills open only through private links that expire. Nobody can find them by guessing an address.

  • Passwords and payments, locked away

    Passwords are stored as one-way hashes, never as text. Keys for connected services are encrypted. Card and bank details go straight to Razorpay and never reach us.

  • Our team stays out

    We don't browse studio data. If support has to look into a problem, every visit is recorded in an audit log, and support staff can only view: they can't change or export anything.

  • Built for the DPDP Act

    Your studio decides about its clients' data and we process it only on your behalf. You get breach alerts without delay, a named Grievance Officer, and the tools to correct, export or delete data.

DPDP Act, 2023

Who does what under the DPDP Act

The law gives each side a job. For your clients' data, your studio is the data fiduciary and we are your data processor.

Your studio (data fiduciary)

  • Collects clients' details for a clear reason, usually with their consent.
  • Tells clients what their details are used for.
  • Answers clients who ask to see, correct or delete their details.
  • Asks a parent or guardian before keeping a child's details.

Pixlabo Studio (data processor)

  • Uses the data only to run your workspace, on your instructions.
  • Keeps it safe with the measures on this page.
  • Gives you the tools to correct, export and delete records, and helps when you need more.
  • Tells you without delay if a breach touches your data, and reports it to the Data Protection Board.
FAQ

Questions studios ask us

Still unsure about something? Write to us and a person will reply.

Where is my data stored?+
On our servers and database with our hosting provider, and uploaded photos and files with Cloudflare. Every provider is bound to keep data secure and confidential, and we transfer data only where India's DPDP law allows it. The Privacy Policy names each provider.
Can your staff see my clients?+
Only when you ask for help with a problem, and only as much as needed. Every such visit is logged, support staff can only view, and everyone on our team is bound to confidentiality.
Do you use my data to train AI or for ads?+
No. Your data is used only to run your studio's workspace.
What happens if I stop using Pixlabo Studio?+
Export what you want to keep, then close your studio in Settings → General. All its logins stop at once. For 30 days we can restore it if you change your mind. After that every record and file is erased, apart from the billing records the law makes us keep. Backups are overwritten soon after.
What if there is a data breach?+
We tell you without delay what happened, what it means and what to do, report it to the Data Protection Board of India as the rules require, and give you what you need to inform your clients.
Who do I contact about my data?+
Our Grievance Officer. The email address is on the Privacy Policy page. We acknowledge every request and reply within the time the law sets.

Run your studio on data you can trust

Start free, bring your clients in, and export everything whenever you want.

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